CapriCom Wireless Networks CC – Standard Terms and Conditions for Online Services:
1. Applicant consents to jurisdiction of any competent S.A. Magistrate’s court for adjudication of legal disputes between
CapriCom and Applicant, T’s & C’s will be construed and interpreted in accordance with laws of the Republic of S.A.
2. Applicant acknowledges that terms and conditions hereof may not be varied or cancelled except in writing and signed
by CapriCom Networks and the Applicant. Fibre and Budget packages are subject to area availability.
3. Free telephonic support available 7 days a week, from 8:00 until 22:00 by dialing or sending a whatsapp or sms to our
Support Number: 072 908 3951. On-site support is charged at CapriCom Networks current rates.
4. Wireless internet: Installation fee is R3500.00 VAT incl. (Antenna, AP, cable, brackets, mast, travel etc.)
Fibre internet: Contractor’s installation fee is R1725.00 VAT incl. (falls away with 24 month contract) Fibre Applicant
will need a Router (AP): Either own Router, or R950.00 MikroTik Router (lower speeds), or R1350.00 MikroTik Router
(speeds 100Mbps+). Additional cabling for PC’s or networking, can be quoted to clients. Technicians have knowledge
to connect PC’s or TV’s to the internet, but are not IT technicians and don’t do IT. IT related work has to be attended
to by client’s IT provider. CapriCom supplies and maintains connections with relevant content (Internet, VPN, CCTV,
etc.). CapriCom does not supply IT support, our responsibility ends with connection to client’s internal equipment.
5 Please note there is absolutely no guarantee against lightning or power surges on equipment. Kindly take precautions
to avoid lightning or power surge damage. Help prevent damage by unplugging power cables from power outlets.
6. Wireless packages are based on fibre main feeds. Fibre packages run on either Vumatel or Frogfoot or Openserve
infrastructure, and their respective terms. Openserve does not guarantee speeds.
7. CapriCom reserves the right to modify prices on one month’s notice and may apply this after the notice period.
8. Payment options: Debit order or EFT or cash or card. All prices include VAT.
9. Cancellations on month-to-month packages require one calendar month’s written notice. Cancellations on 12/24
month contracts require one calendar month’s written notice, plus penalty fee.
10. Kindly clearly encircle your chosen package below. We will amend your package to the nearest available package
in your area (according to budget), should you choose a package that is unavailable in your area.
I, the undersigned wish to apply for the FIBRE 24 OPTION, as indicated below. By
signing below I agree to bind myself to the monthly fibre subscription for 24 (twenty
four) months, commencing on the first day of the month following date of signature
hereof, and therefore herewith amend the 12 month Application Form I signed. I further
confirm that I’ve read and signed the standard CapriCom Application Form and Standard
Terms and Conditions. Should I cancel prematurely, I understand I will be liable to pay
subs for the full term that is left, until closure of account.
I confirm that by signing up for 24 months, the following will apply to me:
FIBRE INSTALLATION FEE : FREE
FIBRE ACTIVATION FEE : FREE
Subscription – Pay monthly by debit order or EFT or cash or card facilities.
I acknowledge that termination of this contract is not possible within the first three months and agree to give one calendar
month’s written notice to terminate this contract. Should I choose a 12 month period package, the full period is payable upon
cancellation notice date. Should I fail to pay my account I shall be liable for collection, tracing and legal fees. CapriCom
reserves the right to temporarily remove equipment in order to assist with outstanding payments. I confirm that the
abovementioned physical address is my domicilium citandi et executandi.
I indemnify CapriCom against any damage, loss, claims or cost that may result from work being done in connection with the
service being rendered, removal of the service and/or my computer equipment not being compatible. I acknowledge that I will
be charged additional fees for work or maintenance outside the normal equipment warranty required to be done by CapriCom.
I agree this additional work should be paid on receipt of invoice or alternatively will be added to the monthly subscription fee.
Use of Internet related services is subject to our acceptable use policy (AUP). CapriCom will not be liable for any loss of use,
interruption of business, or any indirect, special, incidental, or consequential damages of any kind (including lost profits),
regardless of the form of action, whether in contract, direct, or otherwise, even if CapriCom has been advised of the possibility
of such damages. In particular CapriCom or its Agents will not be liable for any loss of data due to a software security breach,
virus infection or any other form of data loss that can be incurred while connected to the internet or otherwise.
In the event that any terms of this contract are found to be invalid, unlawful or unenforceable, such terms will be severable
from remaining terms, which will continue to be valid and enforceable.
I warrant that I have read and hereby accept the CapriCom Standard Terms and Conditions and Acceptable use Policy (AUP)
available online at www.capricom.co.za.